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Case study · Home care · Redesign

Divine Homecare: warm, clear and easy to trust.

A person-centred provider of supported living, complex care and specialist domiciliary services across the South West. The old site didn't capture their warmth or the breadth of their services.

Sector

Home care & supported living

Work

Redesign, structure, storytelling

●●● divinehcs.co.uk

Divine Homecare website homepage

The scene

A strong mission, an outdated site.

Divine Home Care Solutions focuses on independence, dignity and continuity of care for people with diverse needs.

Their previous website felt outdated, key information was hard to navigate, and it fell short of the reassurance families expect when choosing a care provider. Coverage areas weren't clear, and positive outcomes were buried or missing.

The goal: a modern, uplifting site that communicates trust, makes care pathways clear, and is ready to grow with new services and regions.

Audience

Families, commissioners, carers

Services

Supported living, complex & domiciliary care

Region

South West

What we built

Clear pathways, real stories.

Designed around what families and partners need to see.

Care pathways

Supported Living

Complex Care

Specialist Domiciliary Care

What sets them apart

Person-centred care

Compassionate staff

Quality assurance and open communication

Storytelling

A Good News Stories section sharing positive outcomes

Coverage

A visual map and clearer location listings

Enquiries

Optimised contact forms and calls to action for families, commissioners and future team members

Design

A warm, uplifting visual style centred on people

“

Working with Nivo was a fantastic experience from start to finish. They took the time to understand our values, our services and the people we support, then translated all of that into a website that truly reflects who we are. The new site feels warm, professional and easy to use, and it has already made a meaningful difference in how families and partners engage with us.

Divine Homecare

Client testimonial

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