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In development · try the demo

AI Chatbot for Business

An AI chatbot for your website that knows your business inside out. It answers visitors’ questions from your own approved pages, sends them to the right page, takes enquiries with consent and hands over to a person when it should. Then it shows you what people asked and suggests improvements for you to approve, so it keeps getting better.

What it does

What an AI chatbot can do for your business

Your visitors’ questions don’t wait for office hours, and most website chatbots give generic answers or none at all. This AI chatbot is built around your own pages, services and goals, for small businesses from trades and construction firms to accountants, law firms, cafés and travel companies.

Answers from your website

Replies come from your own approved pages and FAQs, with a link to the page each answer is based on.

Sends people to the right page

Visitors are pointed to the service, guide or pricing page that answers their question, so they find what they need on your website instead of going back to Google.

Takes enquiries with consent

When someone wants a quote or a call, it collects their details with a clear consent box and sends them to you.

Hands over to a person

If it doesn’t have an approved answer, it says so and offers your phone, email or booking link instead of guessing.

Try it

Try the AI chatbot demo

This demo uses a handful of sample facts from nivo.co.uk. Ask a question, rate an answer or ask for a call, and watch the anonymous figures your dashboard would record appear beside the chat.

Demo · sample answers · no AI · nothing sent or stored
Website assistantDemo · sample answers
Demo: sample answers from 11 approved facts, matched by keywords. No AI is used and nothing is sent or stored.

In the real assistant, this line tells visitors they’re chatting with AI. Please don’t share sensitive personal information. Privacy

Try asking
  • (not in the sample, so it won’t guess)
What the reporting would record (no names, emails or messages)

What the demo does today, and what the live version adds

Working in this demo
  • Sample answers from 11 approved facts about Nivo, matched by keywords. No AI is used.
  • A link to the page each answer is based on.
  • “Was this helpful?” buttons and the hand-over to a person.
  • The enquiry form and its consent box. Nothing is sent.
  • The anonymous events the reporting would record, shown beside the chat.
  • The dashboard further down, with randomly generated sample data. Its filters, tables and approval buttons work, and reset when you reload.
Needs the live AI integration
  • Answers written by AI from your own approved knowledge pack, in plain English, with their sources.
  • Enquiries delivered to your inbox, only with the visitor’s consent.
  • Reporting from real conversations on your website, updated daily.
  • A nightly check of your website for changed pages and unanswered questions, turned into suggestions.
  • Knowledge releases you test, publish and can roll back.
  • A weekly email summary for your team.
  • Message limits, abuse protection and a line telling visitors they’re chatting with AI.

How it works

It only says what you’ve approved

Your chatbot doesn’t rely on what the rest of the internet says about your business. It works from a knowledge pack: the facts from your website that you’ve checked and approved.

01

Your website

Your service pages, FAQs, prices and policies are the starting point, taken straight from your website.

02

You approve it

We turn them into a knowledge pack. You check every fact before it goes live.

03

Answers with sources

Each answer comes from the approved pack and links to the page it’s based on.

It never invents prices, services or policies. If something isn’t in the approved pack, it says it doesn’t know and offers a person.

How it keeps improving

Every chat makes the next one better

Questions, feedback and gaps feed a regular list of suggested improvements. You decide what changes, and any change can be undone.

The ruleNothing goes live without your approvalVisitors’ chats suggest changes. People decide.
  1. 01QuestionsWhat visitors ask, grouped by topic
  2. 02Feedback“Was this helpful?” on every answer
  3. 03Knowledge gapsQuestions it couldn’t answer
  4. 04SuggestionsDrafted with evidence and a source
  5. 05Your approvalApprove, edit or reject
  6. 06New releaseTested, published, easy to undo

Reporting

Your chatbot, in numbers

The dashboard shows how your chatbot is doing, what people ask and where it needs help. Try changing the website and date range, opening a table view or approving a suggestion.

Demo · randomly generated sample data · not real conversations
Chat insightsDemo dataAssistant performance, knowledge gaps and approvals

What you’d see

Conversations, enquiries, reports and suggestions

Four things your chatbot gives you every week, shown here with example content.

Do you offer monthly payments? Yes: one payment, two payments or monthly. Packages →
01

Conversations

Read the questions people ask most, grouped by topic, and how the assistant answered them.

New enquiry · from chat
✓ Consent given
02

Enquiries

Enquiries arrive in your inbox with the visitor’s consent, so no lead gets lost in a chat window.

03

Reports

Trends over time, answer rate, feedback, page clicks and running costs, plus a weekly email summary.

Suggestion · new answer

“Do you build Shopify sites?” unanswered 13 times

Approve Edit
04

Suggested improvements

Drafted from gaps and feedback, each with evidence and a source, waiting for your approval.

Safe by design

Built for UK businesses and their visitors

Privacy and security are part of the design from the start, not added later.

Clear to visitors

Visitors are told they’re chatting with AI, with a link to your privacy policy and an easy way to reach a person.

Consent for enquiries

Contact details are only collected with a clear consent box, and go to your inbox, not into the reports.

Anonymous reporting

The dashboard counts questions, answers and clicks without names, emails or messages.

Protected by design

The keys that connect your chatbot to its AI model stay on our servers, never in your website’s code. Limits on message length and abuse protection help stop misuse.

FAQs

Questions about AI chatbots

Questions

Is this available now?

Not yet. We’re developing it, starting with our own website. The chat and dashboard on this page are demos with sample answers and sample data. If you’d like one for your website, talk to us and we’ll keep you updated.

Is the demo on this page real AI?

No. The demo matches your question against a small set of sample facts in your browser, so you can see how the chatbot behaves. The real chatbot uses an AI model on our servers, answering only from your approved content.

Will it make things up, like prices or policies?

It’s designed not to. It answers only from content you’ve approved, links to the page each answer comes from, and when it doesn’t have an approved answer it says so and offers a person instead of guessing.

How does it keep improving?

It records which questions it couldn’t answer, which answers visitors marked as unhelpful and which pages have changed. It then drafts suggested improvements for you to approve, edit or reject. Nothing changes on your chatbot until you’ve approved it.

What does the reporting dashboard show?

Conversations, the questions and topics people ask about, how many it answered from your content, visitor feedback, enquiries, clicks to your pages, AI running costs and suggested improvements, with date and website filters and a weekly email summary.

Will it work with my website?

It’s being designed to work on WordPress and Elementor websites and on other websites, added with one small piece of code, with its look matched to your brand.

How much does an AI chatbot cost?

We haven’t set pricing yet. The chatbot is still in development, so there’s no price or launch date to share. Register your interest and we’ll keep you updated.

What about GDPR and privacy?

It’s being designed for UK GDPR: visitors are told they’re chatting with AI, enquiries need consent, conversations aren’t stored by default, and the reporting uses anonymous figures. Each client would have its own data and a data processing agreement.

Interested?

Want an AI chatbot for your website?

We’re building this first for our own website. Register your interest by email and we’ll keep you updated as it develops, or book a free call to talk through how it could work on yours.

Nivo Digital
Privacy Overview

At Nivo Digital, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy outlines how we collect, use and protect your information when you use our website https://nivo.co.uk. By using our website, you agree to the terms of this Privacy Policy.